Wednesday, February 14, 2007

Designing Better Libraries debuts

Designing Better Libraries
Into the already crowded landscape of library-related blogs we introduce something new. A commonality among library blogs is a tendency to point to the weaknesses and faults of our profession and how it inadequately delivers services. Customer service – it’s terrible. Competiveness – we don’t understand the concept. Technology – we must better understand our users needs. Search – Google makes us look inferior and hopelessly complex. Libraries – the facilities need vast improvement. Innovation – there’s not enough or it’s mostly “bandwagon innovation“. To an extent, that library bloggers point out these problems is a good thing. It’s important to recognize these issues so that we can work on improving them. That’s what Designing Better Libraries is all about; adapting new ways of thinking and acting that will promote the development and implementation of ideas, strategies and services that will create a better library experience for the users...

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