Every year the Pioneer Library System has a day long staff development workshop. Today we are at the Moore Norman Technology Center S. Penn Campus. Our keynote speaker today will be Pat Wagner and she'll e speaking on "Do it better with less stress".
I'll blog bits of her presentation - so you can benefit from her wealth of wisdom/experience.
9:30 am - Presentation of awards, years of service, and certifications for PLS staff. Large crew of awardees. Check out the PLS website later for specific names.
10:17 am - Pat being introduced
10:20 am - if you don't like the person you are sitting next to - now is a good time to move
10:21 am - stress comes from: changes in technology, economy (even though Oklahoma is doing pretty well) - patron's losing a lot, expectations from communities on what we do,
10:30 am - Who's good at managing workplace stress? - ppl are good @ increasing the perceived benefits for themselves & others by being more resourceful. They are perceived as flexible b/c they know how to find or create more during the challenge of change.
10:42 am - Moods & feuds are self indulgent
10:50 am - everything you do you are "auditioning" - successful negotiation is making it easy for the other person to say, Yes.
it's all about the lives of the library users we serve
11:12 am - Don't fall in to the mighty mouse syndrome
if the plan is in your head there is no plan!
11:32 am - Good communication is give and seek - give to the other person and seek from the other person.
break - good eats for lunch -
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